Before the project, a kickoff session is arranged to discuss goals and expectations. This session marks the beginning of a customized implementation process for clients. The process begins with phase 0: project initiation, where the functional design and project plan are approved. Then, subsequent phases 1, 2, and 3 follow for further adjustments. After evaluation in the Go/No Go assessment, a monitoring phase ensues for any additional modifications. The entire process is designed to ensure that the custom implementation meets the unique demands and wishes of the customer.